|
Not sure which
B.E.S.T. program is ideal for you?
The comparison matrix below should
help you decide.
|
Feature |
Trouble-Free |
Proactive |
Basic |
Lite |
|
Server Monitoring |
 |
|
|
|
|
Workstation Monitoring |
|
|
|
|
|
Auto Alerts |
|
|
|
|
|
Patch Management |
|
|
|
|
|
Remote Support |
|
|
available |
available |
|
Problem Troubleshooting |
|
|
available |
available |
|
On-Site Problem Support |
|
|
available |
available |
|
Help Desk Access |
|
|
available |
available |
|
Priority Response |
Highest |
Higher |
High |
Normal |
|
Management Reports |
Monthly |
Monthly |
Monthly |
Quarterly |
|
Discount for Uncovered Services |
40% |
30% |
20% |
|
|
CT Best Practice Audit |
|
|
|
|
|
Computer Tuneups |
Quarterly |
Semiannually |
Annually |
|
|
Anti-Virus Software |
|
|
|
|
|
Anti-Spyware Software |
|
|
|
|
|
24/7 Network Monitoring |
|
|
|
|
|
Vendor Management |
|
|
|
|
|
ISP/Email Management |
|
|
|
|
|
Backup Management |
|
|
|
|
|
Network Management |
|
|
|
|
|
Firewall Management |
|
|
|
|
|
VPN Management |
|
|
|
|
|
"No Down-Time" Guarantee* |
|
|
|
|
|
License Management |
|
|
|
|
|
Asset Management |
|
|
|
|
|
Anti-Spam Software |
|
|
|
|
* Certain restrictions apply.
Contact us for a no obligation analysis of your situation. |
|
UPTIME
That’s getting-business-done time. That’s why you expect your
systems to be up
and running 24/7. Because even 30 minutes without computers can mean a lost
order, a lost customer, or lost staff productivity.
How can you ensure the next hard drive crash, network outage, or virus attack
won’t derail your business? Guarantee your technology is trouble-free with the
B.E.S.T. managed services program from Computer Troubleshooters. |
