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B.E.S.T.
is a revolutionary
managed services program that blends the ultimate in technology
management with
best practices developed by Computer Troubleshooters experts worldwide for
keeping computers and networks troublefree.
Most IT consultants make money when your computers are down and make no money
when they’re running fine. For a
simple monthly fee, we guarantee 24/7 uptime and 0% downtime or we pay you!
If at anytime your computer or
network is down, we’ll pay you $100 for every hour you lose. That’s our
Trouble-Free Guarantee.*
HOW TROUBLE-FREE DO YOU WANT TO BE?
The
B.E.S.T. program offers different levels of service tailored to match
up with your business needs and budget, as well as a
B.E.S.T. Personal program for non-business computer needs.
B.E.S.T. Personal
- 24/7
Automated Monitoring
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Priority Response Above
Non-Contract Customers
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Anti-Virus Protection
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Anti-Spyware Protection
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Anti-Rootkit Protection
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Daily Backup of Critical Data
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Initial Tuneup and Critical Patch
Update
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10% Discount on Services
B.E.S.T. Basic
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24/7 Automated Monitoring
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Proactive Alert Monitoring
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Priority Response Above Personal
Customers
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Anti-Virus Protection
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Anti-Spyware Protection
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Anti-Rootkit Protection
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Network Configuration Analysis and
Maintenance
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Individual On-site and Group
Online Backup of Critical Data
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Annual Performance Tuneup for Each
PC
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No Charge Remote Service Included
for Covered Services
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No Charge On-site Service Included
for Covered Services
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No Charge Pickup / Dropoff Service
Included for Covered Services
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10% Discount for Non-Covered
Services
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Monthly Status Reports and
Recommendations
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Best Practices Audit and
Recommendations
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Critical Security Patch Audit and
Remediation
B.E.S.T. Proactive
- Everything
the Basic Plan includes plus –
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Priority Response Above Basic
Customers
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Continuous Proactive Patch
Management
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One-stop management of all your
technology vendors
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24/7 Network Operations Center
Support
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24/7 Proactive Alert Monitoring
- All
computer problem troubleshooting covered
- Unlimited
Helpdesk support for all users
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Semi-annual tune-ups included for all PCs
- ISP,
email, backup, firewall, and VPN management support included at no
additional cost
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20%
Discount for Non-Covered Services
B.E.S.T. Trouble-Free
- Everything
the Basic and Proactive Plans include plus –
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No-Downtime Guarantee (including reimbursement of $100 per hour for any
downtime, see agreement for details)*39
- Highest
priority service
- Software
License and Asset Management included
- Quarterly
tune-ups included for all PCs
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30%
discount for additional (non-problem) service
* Certain restrictions apply.
Contact us for a no obligation analysis of your situation. |
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UPTIME
That’s getting-business-done time. That’s why you expect your
systems to be up
and running 24/7. Because even 30 minutes without computers can mean a lost
order, a lost customer, or lost staff productivity.
How can you ensure the next hard drive crash, network outage, or virus attack
won’t derail your business? Guarantee your technology is trouble-free with the
B.E.S.T. managed services program from Computer Troubleshooters. |
