Our company was established in 2008 as the Encinitas / Carlsbad location of the Computer Troubleshooters franchise network. In 2013, we changed our name to Computer Problem Solvers, but our mission has remained the same: to help identify and solve technology problems faced by everyday people: residential consumers and the small business / home business user.
The fact is, most small businesses fail. One of the most common reasons for failure is inadequate infrastructure management. Often, small businesses are started because their core product or service offering matches the interests and skills of the founder. While it's important that the business owner understands, and hopefully enjoys, the core products and services of the business, it is not enough. Running a business includes many different skills and many different tasks, and it is not possible for the owner to spend time growing the business while also undertaking all of those tasks personally. At the same time, for small businesses it is not cost effective to hire staff to conduct all of those tasks internally.
Computer Problem Solvers was founded by experienced and successful business managers, with the mission of providing a cost-effective outsource for small businesses for the key tasks of: computing/IT infrastructure and support, marketing support, document support, and bookkeeping. Our focus is on businesses typically with less 10 employees, or even a single owner/operator running from a home office.
We partner with hand-picked, high quality companies that extend the reach of our service offering.
What is unique about Computer Problem Solvers?
Life is busy. Do you have time to deal with a computer that isn’t working properly? Are your systems up to date on security and software issues? Keeping up with technology can be overwhelming and frustrating. Why not let the computer experts at Computer Problem Solvers take care of your technology needs?
We’re the people to call when you have security questions, your network breaks down, when your machine or software needs to be upgraded, when virus and spyware issues appear and even when you’re about to throw your computer out the window.
Businesses and people around the world rely on our network partners. Our global network gives us rapid access to a wide range of experience, which helps us resolve your computer issues quickly - so you can get back to work.
We are not geeks, gadget guys, or commissioned salespeople - we're technology professionals. You can count on our trained technicians to work until each problem is solved. After all, we care about our customers and your peace of mind.
Computer Problem Solvers’ computer and network services are reliable and convenient. We’re your friendly local computer professional, and we're eager to tackle all of your business or home technology needs. Call us today to put our experience to work for you!
Ready to call Computer Problem Solvers?
To send a service request electronically use the Contact Us page.(760) 512-0042
Left to Right: Melinda, Vianca, Eric, Tannin, and Kevin
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If you have questions or comments about our services you may call us at:
Kevin Clemons is the president of Lab 5-8 and Computer Problem Solvers and is well known for his patience, customer focus, and attention to detail. Kevin has extensive experience in all areas of IT services, including all types of computers, mobile devices, networking, and servers. Kevin holds Bachelor and Associates degrees in IT and Network Technology and also spent formative years with the US Navy.
In addition to our Encinitas staff, we also work with other experts both locally and remotely, including members of the Computer Troubleshooters international network, and the Consortium of Independent Computer Consultants (CICC) which includes over 10 consultancies in Southern California